Bob & Karen Cavanagh Serve Local Insurance Needs While Also Supporting The Community

With more than 30 years serving local insurance needs, Bob and Karen Cavanagh put an emphasis on taking care of clients, while also taking care of their community.

The Cavanaghs have been in the insurance field since the late 1970s and active members of the western communities since 1986. Residents of Wellington, they operate a longstanding Allstate agency in Royal Palm Beach.

The Cavanaghs have been married for 38 years and have two children, who they raised in Wellington. The two met while working for Liberty Mutual in 1978. “Insurance brought us together and has kept us together ever since,” Karen said.

In the early 1980s, the Cavanaghs began working with Allstate. Bob worked his way up from sales to management and now owns an independent Allstate agency. Karen is a licensed sales associate at the agency. The Cavanaghs provide auto, home, business and life insurance to numerous people in the community.

Since relocating to Wellington from New York, the Cavanaghs have been in the same region serving as insurance providers for generations of local residents.

“Many of our clients have been with us for the 32 years that we have been here. The only difference is that we now insure their kids and their grandkids, too” Bob said.

Many of the Cavanaghs’ clients are referral-based, which Bob credits to their high quality of customer service.

Andrea Vallarella, the agency’s manager, has been working with the Cavanaghs for approximately 17 years, while Rhonda Totz, the agency’s sales producer, is soon coming up on her second year with the agency.

Also part of the team is financial specialist Tom Van Etten, who has worked with the Cavanaghs for more than 15 years. He specializes in life insurance, IRAs, long-term care, 401K rollovers, and general financial and retirement planning.

Together, they create the type of insurance company that knows and understands their clients individually and uniquely, making clients feel comfortable and secure — which is the Cavanaghs’ primary goal.

The Cavanaghs promise 24-hour customer service, and this, Karen explained, is a serious promise. “Bob has left in the middle of dinner to meet a client at the scene of a car accident,” she said.

The Cavanaghs have solved issues for clients on countless nights and weekends, and even Christmas Eve and while on vacation. Dutiful customer service is what makes their Allstate agency stand out, the Cavanaghs said. They provide the professionalism and devotion of a big and trustworthy insurance company, but also make it a priority to know and bond with their clients in order to care for them on a personal level.

“People walk through that door, and they’re automatically family,” Karen said.

The Cavanaghs also noted the contributions of former office manager Marilyn Lapsley, who recently retired after 23 years with the firm.

“She was the heart and soul of our agency and contributed greatly to our success,” Karen said. “Since retiring, she has been traveling the world and is enjoying life to the fullest.”

The Cavanaghs noted that they did not always aspire to be insurance providers. However, through their work in the insurance field, they found something that most people strive for in any line of work: fulfillment.

They were first introduced to this fulfillment when they began helping people whose insurance policies had been previously terminated. They had the opportunity to get people on insurance policies that were fit for their specific circumstances, and, ultimately, help people during their times of need.

Moreover, the Cavanaghs took the fulfillment they found in insuring people and reflected it on to their community. They have made serving the western communities and its people their priority and passion. Their tight-knit Allstate agency is only one of the many things binding the Cavanaghs to the community they watched grow over the years.

The Cavanaghs have continuously served the community through numerous organizations, such as the Central Palm Beach County Chamber of Commerce, and have done so since the early 1990s. Through the course of that time they have hosted numerous fundraisers for various nonprofit organizations, such as the American Diabetes Association, the American Cancer Society, the American Heart Association, the Diabetes Research Institute and others.

The Cavanaghs’ Allstate ties have also benefited the Wellington community through the Allstate Community Grant. Allstate matches or makes donations to specific charities through their agencies. With the Allstate Community Grant, the agency has been able to provide donations to several organizations, such as the Wellington Community Foundation.

The Cavanaghs strive to provide comfort during times of need. Whether after an accident, after a hurricane or after a tragedy, the Cavanaghs will show up to help. With them, Allstate’s adage of “being in good hands” is not only a marketing slogan, but a promise they seek to keep.

“Claim time is truly the moment of truth, and [for us] that is when clients know that they are in good hands,” Bob explained. “It is very rewarding for us to be able to help and protect people.”

The Cavanaghs’ Allstate Agency is located at 11327 Okeechobee Blvd., Suite 4, in Royal Palm Beach. The agency is open from 8:30 a.m. to 5:30 p.m. Monday through Thursday and from 9 a.m. to 5 p.m. on Friday. For more information, call (561) 798-3056 or e-mail rcavanagh@allstate.com.

Age Is Just A Number To World Traveler
Dr. Wesley Boughner Of Wellington

“Age is just a number” is something of a cliché, but in the case of Wellington resident Dr. Wesley Boughner, it’s true. Boughner, who will celebrate his 81st birthday in August, doesn’t allow age to define him. He neither defies nor denies it, but concentrates on living and enjoying life with Barbara, his wife of four years.

The octogenarians met and fell in love over the internet, which Boughner admits is unusual for seniors. It is also definitely not how he met his first wife, Joan.

Boughner, originally from Trenton, Mich., and Joan, of New York City, met in Bermuda, where they both had agreed to teach art. They taught at one of the 480 schools serving military personnel and embassy officials overseas.

“She had a master’s degree in art, and my undergraduate degree was in art. She was from New York City, so she taught me a lot about culture, because we didn’t have any theaters to go to in Trenton, Michigan,” Boughner said.

Education has been an integral part of Boughner’s life. He started his career teaching, finished as an administrator and even served as a superintendent. Boughner holds a master’s degree in educational administration and, during America’s bicentennial year, received his doctorate in educational leadership from Nova University.

“It was before Nova even had a campus. It had… a program that was developed by a man from Harvard. People who were working would come in on Saturdays. They would fly our instructors in from all over the United States,” Boughner recalled.

For two years, he attended eight-hour classes every Saturday. “It was a very unusual program and developed into what we know now as Nova Southeastern University,” Boughner said.

He was immersed in education as a teacher, an athletic director, a principal and assistant principal and, finally, a district superintendent. If he had it all to do over again, which would he choose?

“I would be a superintendent. There’s no doubt about it,” he answered. “Everywhere I went, I tried new programs. Overseas with the State Department, these companies had a tendency to use a product there first, to get the kinks out, before using it in the U.S. So, I was always on the cutting edge of education.”

That’s not all that was afforded to Boughner. He and Joan enjoyed many opportunities to travel, visiting more than 140 countries. They embraced meeting people from all over the world and learning about their cultures. The couple often found themselves with strangers as they followed the road less traveled; exploring the less trendy spots that were remote to tourists and where welcoming locals congregated.

These are treasured memories for Boughner, whose first wife died in 2005. It is fortunate that he and Joan were able to enjoy several years together following his retirement, since Boughner had promised himself that he would retire by age 55. He met his goal by one month.

“I was really lucky, because if I had waited until we were 65 years old, we only would have had one year,” he said. “We had 11 years and traveled a lot.”

Anyone who has the opportunity to speak with Boughner will quickly learn that traveling extensively has had an intense impact on the retired educator.

“People are people. You hear all these tales, how we’re not the same as people overseas. It’s true that there are many places overseas politically that are not like us, but people always like us. Everywhere I’ve gone, I’ve never met anyone who didn’t like an American,” he said.

He is convinced that people in other countries are attracted to the freedom and opportunities available to citizens of the United States.

“We can say what we want. We do what we want,” said Boughner, who years ago turned down a job in Iraq.

After a week of orientation, he found the place too dark and oppressive for women and realized that it wasn’t an experience he was interested in having.

“Americans don’t understand what freedom is until they’ve seen areas where people do not have that freedom,” he said. “We take ourselves for granted. We are so lucky to be living in one of the freest countries in the world.”

Boughner is a strong and vocal proponent for peace. He advocates for peace in his community and around the world. He’s a member of the Wellington Rotary Club and continues efforts that he initiated back when serving on the board.

There are more than 30,000 Rotary Club chapters across the globe, and each month the Wellington Rotary Club selects a chapter to send a peace toast. The peace toast letter includes information about the Wellington Rotary Club. Primarily, it is an invitation to friendship. The letter also encourages the selected club to reach out in the same manner to a club in a separate corner of the world, in an offering of friendship and in the interest of world peace.

Boughner’s advocacy for peace began years ago with the Peace Pole Project, when the Wellington Rotary Club began its Peace Initiative. The Rotary Peace Initiative begins each February and culminates with a celebration of the United Nations International Day of Peace in September.

An individual or organization is chosen to receive an award for strides made toward peace through conflict resolution. The months prior to the big event are filled with community participation events to persuade people to use conflict resolution and multi-cultural understanding toward the goal of world peace.

To Boughner, the greatest deterrent to peace is misunderstanding and politics. “Politics don’t often allow for true negotiations. You have one camp, and that camp promotes itself and its ideals, then a second camp another set of ideals,” he said. “To have world peace you’ve got to give up some of those ideals and compromise with your opponent to reach somewhere in the middle.”

Boughner isn’t as involved as he has been in the past. Not that he’s giving up on being a peace advocate. He remains an active member of the Rotary. He also admits that he and Barbara don’t go out as often as they used to, but they still embrace life in Wellington. He is a strong believer in not giving up and giving in to the challenges of aging. Acceptance is key, according to Boughner, who deems that even with aches and pains, there’s still more to do.

“You’ve got to make sure that you still have a life. There’s still much for you to experience, so you have to find something new,” he said. “There’s no reason why you can’t learn more when you’re getting older. There’s no reason why you can’t involve yourself in new opportunities and new projects. Read a book. Write poetry.”

He has similar advice for young people. “You have to get involved in your community. Keep moving around. Meet people and enjoy life,” Boughner said.

To know he’s well-respected is the legacy that Boughner wants to leave, and to know that he’s done something to make the world a better place.