Helping Seniors And The Greater Community Is Second Nature To The Zeller Family

By Fiona Slusarev

Maggie Zeller has been specializing in helping seniors navigate Medicare plans as a licensed sales agent for the last 11 years. Her business is formally known as Zeller Health Insurance Solutions, but she is known around the Wellington area as “Medicare Maggie.”

“I was introduced to the Medicare world and instantly knew that’s what I wanted to specialize in,” said Zeller, who is also very active in community causes, joined by other members of her immediate family.

Zeller has a passion for meeting her clients where they are at; she knows there is no one-size-fits all policy. As such, Zeller is adamant about uncovering what her clients actually need, then she resolves how to help them best.

“By asking the right questions, I can uncover benefits that they are entitled to, but never knew,” she said.

Zeller regularly goes above and beyond to ensure that her clients are getting the full benefits available from their insurance. Whether that means taking the time to understand the nuances of her clients’ lives or even making the trip to their homes, Zeller is happy to oblige.

“If I know that somebody does not have the means to come in the office, I do home visits, I do office visits. We just make it really convenient for the person,” she explained.

Referrals are at the core of what makes the Medicare Maggie Group function. Zeller values her relationships with primary care doctors; they know when their patients need help traversing the Medicare system, sometimes before the patients themselves are aware. “They will call here, the doctor will call here, and say, ‘You’re going to be expecting a call from my patient,’” Zeller said.

Before she found her calling in insurance, Zeller was involved in banking when she first moved to Florida in 1991. It was her role in business development at Sterling Bank in Royal Palm Beach that began, what would become, her deep entrenchment in the western communities, where she moved in 2002. She became involved with numerous community engagement efforts, many of which she continues today.

Today Zeller sits on the boards of the Wellington Community Foundation and Back to Basics, where she has volunteered for more than 20 years. She is also the community service chair at the Rotary Club of Wellington, where she organizes events like ice cream parties for children and staff at HCA Florida Palms West Hospital and Wellington Regional Medical Center, as well as Thanksgiving meals at the Lord’s Place.

Maggie Zeller’s long history in the western communities, combined with encouragement from her son Chris Zeller to explore insurance, led to the creation of the Medicare Maggie Group.

Chris, co-owner of Evergreen Insurance Agency, has been working in insurance for 20 years and has strong ties to Wellington, much like his mother. “I have built my business by building personal relationships within our local community,” he said.

When Chris isn’t offering commercial insurance programs for the construction industry and community associations, he devotes his time to his two sons and the Western Communities Football League, for which Evergreen Insurance has been a sponsor for several years. He and his family are also active members of the Wellington National Golf Club, where he has built many friendships and business relationships.

Sabrina Zeller, Chris’s wife, also has deep roots in Wellington, being a resident for most of her life. As an independent agent in the Medicare Maggie Group, Sabrina emulates her mother-in-law and serves the seniors in the community. When Sabrina was just beginning to work in insurance, Maggie took her under her wing.

“She definitely has a passion for helping people, and I hope to say that she learned some of that from me,” Maggie said of her daughter-in-law.

Sabrina follows the Zeller family model of community engagement. Between her hours at the office and time spent with her sons, she is a member of the Women of the Western Communities, an organization that prides itself on promoting local educational, charitable and social events.

Maggie’s youngest son, Adam Zeller, is also anchored to the western communities. After briefly leaving Florida to attend the University of Alabama, he has been with the Palm Beach Police Department for almost 20 years and has been a detective since 2023. He takes pride in being a trusted resource and protector for the people.

“To me, service is about showing up with integrity, listening to the community’s needs, and building relationships based on respect and transparency. It’s an honor to serve, and I see it as a way to give back to a community that has given me so much,” Adam explained.

He credits Wellington for shaping who he is today. Adam and his wife, Kayla, like Chris and Sabrina before them, chose the western communities as the home to raise their newly expanded family.

For the Zeller family, the western communities offer something unique. Maggie describes it as the investment that residents make in their community.

“It is the community feel, it’s the people you interact with, and you make lasting relationships,” she explained. “It’s not a transient community — people come and they stay.”

These connections are what make the Medicare Maggie Group such a success. Maggie has a unique vantage point, because she understands the needs of the community, as she is one of them.

“For the last 11 years, my business continues to grow, based on referrals and relationships,” she said. “I think that’s the best kind of business to have because it’s lasting.”

And her business is growing, even across state lines, as her clients spread word of her work.

“I will get phone calls from someone in Michigan, because someone here said, ‘Call Medicare Maggie.’ If I’m not licensed in that state, I will get licensed in that state,” she said.

To everyone who keeps asking, don’t worry! Maggie Zeller isn’t going anywhere.

“I’m not retiring yet!” she said. “I’ll be here as long as I can.”

The Medicare Maggie Group, also known as Zeller Health Insurance Solutions, is located in the original Wellington Mall. For more information, call (561) 517-8048, e-mail medicaremaggie@gmail.com or visit www.facebook.com/medicaremaggie.