One might say that Dr. Neil Grossman was born to be a veterinarian, as he is a member of a family that has devoted much of their lives to serving the pets of the Wellington area.
Grossman, 29, is the newest member of the team at the Palms West Veterinary Hospital. However, he has been hanging around and working at the practice much of his life.
“Some of my great memories are of observing my dad, Dr. Ira Grossman, operating on a pet and saving them,” he recalled. “I’ve never wanted to be anything else except a veterinarian, and I especially enjoy surgery.”
Grossman’s family moved to the area when he was 15 from New York, where his father had a successful veterinary practice. They have had Palms West Veterinary Hospital since 2005.
Grossman received his undergraduate degree from the University of Florida, then took some time off to work at the family business, before returning to veterinary school in the accelerated program at Ross Veterinary College on St. Kitts in the Caribbean, a school that is fully accredited by the American Veterinary Medical Association Council on Education. It offers a high-tech campus with a rigorous curriculum. “It’s a great school and a beautiful island,” he said.
After graduation, Grossman completed his clinical work at UF in 2017. When he’s not at the hospital, he enjoys surfing and working out.
Grossman believes several things set Palms West Veterinary Hospital apart from other veterinary clinics: their state-of-the-art equipment, round-the-clock service and the atmosphere.
“The digital x-ray allows us to make as many views as we want to take until we get what we need, and because it is digital, we’re not having to charge for all the film,” said Grossman, who explained that in conjunction with complete in-house, high-tech blood testing and telemedicine, they can work comprehensively and quickly. “We can see the big picture in about 15 minutes and send the results anywhere we need to.”
These capabilities, combined with laser therapy, ultrasound and even grooming, make for a single-point operation for pet care with emergency services.
In addition to extended office hours, from 8 a.m. to 8 p.m., seven days a week, the urgent care emergency facility — staffed with a doctor and veterinary nurse — is open 24 hours a day, every day.
“The fact that we are always open really sets us apart,” said Grossman, who explained that with a doctor always there, they are a true, round-the-clock, urgent care facility for pets.
Equally important is the family atmosphere.
“While we have 33 staff members, we are run by a family, like a family, and we treat our clients as family,” Grossman said. “My father and brother and sister-in-law all work here, and on the weekend, you’ll see my mom in the office.”
With Grossman’s brother and sister-in-law on the management team, and a younger sister soon to be following in his footsteps, graduating veterinary school herself this year, the practice really defines the term family owned and operated.
Additionally, the group functions great together. “We work well together as a team,” Grossman said. “We have people on the team who have 30 years of experience, so we can complement one another.”
Grossman offered advice to pet owners. “If there is one thing I’d like everyone to know, it is to get regular checkups, so you can prevent heartworms,” he said.
These nasty parasites affect many mammals, including dogs, cats and even ferrets. They are a chronic and potentially fatal disease in dogs, because dogs are their natural host.
The disease is spread by mosquito bites that transfer the juvenile stage from one animal to another. However, it is completely preventable with preemptive medication.
“Even inside-only pets can get heartworms, because we all know mosquitos can get in the house,” Grossman stressed.
Palms West Veterinary Hospital is located at 556 Folsom Road. For more information, visit www.palmswestveterinary.com or call (561) 798-2780.